Trezor.io/Start® (Official) — Congrats on your new Trezor

You're all set — a friendly, official getting-started guide

Congratulations on receiving your new Trezor hardware wallet. This page is an official-style companion to the interactive Start flow at trezor.io/start. It walks you through unboxing checks, connecting your device, initializing or recovering a wallet, creating and protecting your recovery seed, firmware and Bridge installation, and best practices to keep your crypto safe. Ten essential official links are included throughout to make setup fast and secure.

First things first — unboxing & checks

Inspect the packaging for tamper evidence and verify you purchased from the official Trezor shop or an authorized reseller. If anything looks suspicious, pause and contact Support at trezor.io/support. For a full checklist on authenticity, consult the security guidance at trezor.io/security.

Prepare your computer

Use a modern operating system and browser. If the web Start page cannot communicate with your device, download Trezor Bridge to enable local communication. Bridge is the recommended helper for most users to ensure smooth connectivity between browser and device.

Initialize vs Recover

Open trezor.io/start and choose whether to initialize a new device (generate a new recovery seed) or recover an existing wallet from a seed. If you're generating a new seed, the device will show the seed words — write them down on the physical card provided or a metal backup solution. Never store the seed digitally or enter it into websites.

Firmware & safety

During setup the Start flow may suggest installing the latest firmware. Only install firmware provided through the official flow at trezor.io/firmware. Firmware is cryptographically signed and verified by the device itself before installation. Avoid third-party firmware sources.

Set a PIN and backup your seed

Choose a device PIN to prevent unauthorized use if your device is stolen. Your recovery seed is the ultimate backup — keep it offline and in a secure location. For robust long-term protection, consider a metal backup solution. Review best practices in the Learning Center: trezor.io/learn.

Ten essential official links

Testing and verification

After setup, use the Start page or Trezor Suite to receive a small test transaction. Verify the receiving address on your device screen before sharing it, and verify transaction details on-device before confirming any send. Always double-check the website domain when opening onboarding or update pages.

Troubleshooting quick fixes

If the Start page doesn't detect your Trezor: ensure Bridge is running; try another USB cable or port; restart your browser; check OS prompts for driver installation. Reinstall Bridge if necessary from the official download page: trezor.io/bridge. For detailed steps, visit Support: Support center.

Privacy and network considerations

Bridge and Start do not transmit your private keys or seed. Suite or Start may query public nodes or block explorers to show balances; for maximum privacy, configure Suite to use your own backend or node. See compatibility and advanced guides at compatibility and learning.

Security checklist — keep this handy

Only use official pages listed above when downloading or following setup instructions.
Never enter your recovery seed on a computer or website.
Keep firmware and Bridge up to date via official channels.
Store your seed in a safe, offline location (consider metal backup).
Contact official support immediately if you suspect tampering: trezor.io/support.

This companion page is intended to make your first-time setup quick, clear, and secure. For the interactive, step-by-step experience, use the official Start flow at trezor.io/start and consult the Learning Center for advanced topics.